Description
In exchange for committing to a minimum level of support each month and agreeing to the t&c below, client businesses benefit from lower charges. Full details of what our Support Contract supplies can be found on https://www.living-streams.co.uk/core-services/support-contract/.
Prices
| Contract Type > | Level 1 | Level 2 | Level 3 |
|---|---|---|---|
| Min. hours / month > | 2 | 4 | 8 |
| Business with turnover >£1M p.a. | £80/hour | £70/hour | £65/hour |
| 5+ people businesses with turnover <£1M p.a. | £75/hour | £65/hour | £60/hour |
| Startups (first year), charities and established but small (1-4 people) businesses | £65/hour | £55/hour | £50/hour |
Terms & Conditions
- The level of Support Contract once chosen can only be changed once a quarter
- The minimum period for a Support Contract is 3 months
- Termination of a Support Contract requires a minimum of one calendar month notice and is always at the end of a calendar month
- Support Contracts do not operate as a ‘retainer’ but the minimum hours per month within the chosen level of contract is on a ‘use it or lose it’ basis
- Invoicing is monthly in arrears on 14 day payment terms