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Testimonial
(For the owner of Living Streams, Tony Thornby)
"Tony is one of the most experienced and genuine guys I know in an industry that now has more waffle and bull-s…t than the second hand car market. He stands out in his field for his depth of knowledge and willingness to share his expertise. His rates are very reasonable and you would be foolish not to contact him for a chat at the very least" - Bruce Bradley, Aspen Graphics.
Pre-Contact
Our Twitter account provides a hotline of useful facts and links to useful articles - demonstrating how much we have our 'finger on the pulse' of effective business use of the internet. The ever growing following demonstrates the value of information provided.
Our free news service, for business owners and senior managers, of articles on internet development and opportunities - demonstrating our commitment to assisting business to profit from everything the web offers. In mid-2009 the worth of these articles was recognised by Google when they accepted our articles as a source for Google News.
Pre-Contract
Written testimonials are useful in building confidence but nagging doubts can remain:
(1) How much of a match is there between our requirements and those of the testimonial giver?
(2) Do these fine words apply to all work done by this company or was this a one-off success?
(3) Is this testimonial even real?
Living Streams addresses these challenges in three ways:
(1) The name and company are always given with our written testimonials
(2) The opportunity to speak with agreed clients
(3) A free initial consultation where you can sample for yourself the quality of our services
During Service
We endeavour to provide low risk entry paths into our services and easy exit paths to give you confidence in results before making any major investment. Examples:
CONFIDENCE & TRUST
Products and services that Living Streams provides are not commodities and, for us to deliver maximum benefit, clients need to reveal confidential and strategic information. We appreciate that, for both of these reasons, it is crucial to establish and maintain a high level of confidence and trust with potential clients and existing clients.
We aim to reassure you appropriately, at every stage of our relationship, that we are competent, diligent, effective and efficient: pre-contact, pre-contract and during service provision.